What direct impact does this role have on achieving company goals?

Asaf Goldstein, Senior Director of Customer Care at SysAid, highlights the pivotal role his team plays in achieving the company's goals. With 20% of the company dedicated to customer care, their focus is unwavering on enhancing customer experiences and ensuring satisfaction. By assigning technical account managers to enterprise clients, Asaf's team diligently troubleshoots issues and helps customers meet their business objectives, fostering a symbiotic relationship where customer happiness directly translates to company success.